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Benchmark positions

AI price per outcome
  • Quote only
Seat cost
  • 10th at 25 agents
  • 13th at 5 agents
  • 11th at 100 agents
Channel coverage
4th= with 8 native channels

Facts

Founded
2013
Ownership
Venture-backed
G2 rating
4.7 / 5 (2,515 reviews)

Pricing

AI price per outcome

Plan / tierPriceUnit
Autopilot (starting at)$0.05conversation (floor)
Copilot$20.00seat per month
Monthly AI bill at list price
Monthly outcomesEst. bill
500N/A
2,000N/A
10,000N/A

Seat pricing

PlanMonthlyAnnual / monthEmailChat
Starter$35.00$25.00YesNo
Professional$85.00$65.00YesYes
EnterpriseN/A$105YesYes

Channel coverage

8 native channels of 12

Channel Status
Email Native
Live chat Native
Voice / phone Via integration
SMS Via integration
WhatsApp Add-on
Facebook Messenger Native
Instagram Native
X (Twitter) Native
In-app / mobile SDK Native
Help center / knowledge base Native
Community forum Not stated
Slack / Teams Native

Data as of 8 October 2026