Crisp
Crisp is a customer messaging platform whose Hugo AI Agent has a cost estimate but no rate card, so it is not ranked on AI price per outcome. It sits 1st on channel coverage with 11 native channels of 12, and joint 2nd on seat cost at 5 agents, the only team size it is ranked at ($1,140 a year: Essentials on monthly billing, times 12). Plans are priced per workspace with seats included (Mini 4, Essentials 10, Plus 20 or more), and only monthly billing carries a published price.
1st Channel and Language Coverage
2nd Seat Cost
Benchmark positions
- AI price per outcome
-
- No published price
- Seat cost
- No published price
- Channel coverage
- 1st with 11 native channels
Facts
- HQ
- Nantes, France
- Founded
- 2015
- Ownership
- Self-funded
- G2 rating
- 4.5 / 5 (205 reviews)
Pricing
Channel coverage
11 native channels of 12
| Channel | Status |
|---|---|
| Native | |
| Live chat | Native |
| Voice / phone | Native |
| SMS | Native |
| Native | |
| Facebook Messenger | Native |
| Native | |
| X (Twitter) | Native |
| In-app / mobile SDK | Native |
| Help center / knowledge base | Native |
| Community forum | Not stated |
| Slack / Teams | Native |
Data as of 8 October 2026