Lorikeet
Lorikeet is an AI concierge for complex and regulated businesses such as fintech and healthtech, ranked on AI price per outcome at $0.99 per chat, email or SMS resolution on the Start plan, plus a $2,100 a month platform fee paid annually. Seat cost does not apply, and it sits joint 10th on channel coverage with 7 native channels of 12. Unresolved tickets and escalations to a person are not charged.
3rd AI Price per Outcome
Benchmark positions
- AI price per outcome
-
- 3rd= in Per resolved conversation
- Seat cost
- Not applicable
- Channel coverage
- 10th= with 7 native channels
Facts
Pricing
AI price per outcome
| Plan / tier | Price | Unit |
|---|---|---|
| Start plan fee | $2,100 | per month, paid annually |
| Scale plan fee | $5,100 | per month, paid annually |
| Resolution chat, email, SMS (Start) | $0.99 | per resolution |
| Resolution chat, email, SMS (Scale) | $0.90 | per resolution |
| Resolution voice (Start) | $1.50 | per resolution, 3 min average |
| Resolution voice (Scale) | $1.20 | per resolution, 3 min average |
| Triage routing or tagging (Start) | $0.30 | per action |
| Triage routing or tagging (Scale) | $0.27 | per action |
| Automated QA (Start) | $0.30 | per action |
| Automated QA (Scale) | $0.27 | per action |
| Monthly outcomes | Est. bill |
|---|---|
| 500 | N/A |
| 2,000 | N/A |
| 10,000 | N/A |
Channel coverage
7 native channels of 12
| Channel | Status |
|---|---|
| Native | |
| Live chat | Native |
| Voice / phone | Native |
| SMS | Native |
| Native | |
| Facebook Messenger | Not stated |
| Not stated | |
| X (Twitter) | Not stated |
| In-app / mobile SDK | Native |
| Help center / knowledge base | Not stated |
| Community forum | Not stated |
| Slack / Teams | Native |
Data as of 8 October 2026