Forethought
Forethought sells the Solve AI agent with Triage, Assist and Discover for support teams, and every plan is Get a Quote, so it is quote only and not ranked on AI price per outcome. Seat cost does not apply, and it sits joint 22nd on channel coverage with 5 native channels of 12. Its price blends a platform access fee with an outcome-based charge.
Benchmark positions
- AI price per outcome
-
- Quote only
- Seat cost
- Not applicable
- Channel coverage
- 22nd= with 5 native channels
Facts
- G2 rating
- 3.3 / 5 (13 reviews)
Pricing
Channel coverage
5 native channels of 12
| Channel | Status |
|---|---|
| Native | |
| Live chat | Native |
| Voice / phone | Native |
| SMS | Not stated |
| Not stated | |
| Facebook Messenger | Not stated |
| Not stated | |
| X (Twitter) | Not stated |
| In-app / mobile SDK | Native |
| Help center / knowledge base | Not stated |
| Community forum | Not stated |
| Slack / Teams | Native |
Data as of 8 October 2026