PolyAI
PolyAI builds voice agents for enterprises, priced per minute with no published rate, so it is not ranked on AI price per outcome. Seat cost does not apply, and it sits joint 31st on channel coverage with 3 native channels of 12. PolyAI states 75 languages.
Benchmark positions
- AI price per outcome
-
- No published price
- Seat cost
- Not applicable
- Channel coverage
- 31st= with 3 native channels
Facts
- Founded
- 2017
- G2 rating
- 5 / 5 (12 reviews)
Pricing
Channel coverage
3 native channels of 12
| Channel | Status |
|---|---|
| Not stated | |
| Live chat | Native |
| Voice / phone | Native |
| SMS | Native |
| Not stated | |
| Facebook Messenger | Not stated |
| Not stated | |
| X (Twitter) | Not stated |
| In-app / mobile SDK | Not stated |
| Help center / knowledge base | Not stated |
| Community forum | Not stated |
| Slack / Teams | Not stated |
Data as of 8 October 2026